As a caregiver, you may not have all the answers

Especially when your loved one experiences loss of bladder or bowel control. So it’s good to know you have…


Since 1986, Home Delivery Incontinent Supplies Co., Inc. (HDIS), has helped thousands of caregivers find products to manage incontinence in young and old alike. We’ve taken your stories to heart, your troubles as our own and committed ourselves to making lives a little better.

In 2019, HDIS was voted one of the St. Louis Post-Dispatch Top Work Places for the eighth consecutive year.

We share this honor with you because we take great pride in helping with your patient care any way we can.

HDIS Top Workplaces 2017


It’s not easy to discuss bladder leakage and odor with a loved one, but it’s vital you do. Bladder leaks can lead to skin sores, infections, and even broken bones from falls that happen while hurrying to the bathroom. With incontinence being the second leading cause of nursing home admission, proactive care will ensure you both a healthier, happier relationship.

First, keep in mind that incontinence is never normal, not even among elderly or cognitively impaired adults. It is a recognized medical condition that can be discussed without embarrassment.

ASK FOR HELP. If your loved one’s doctor is not knowledgeable or aggressive about treatment, ask to be referred to a specialist. Referral sources are listed on the other side of this brochure.

KNOW YOUR OPTIONS. Many times, leaks can be reduced or even stopped without surgeries or medicines. Call us at 1-800-2MY-HOME® (1-800-269-4663) for free information on diet changes, pelvic muscle exercises, toilet training, and other habits that help. Your doctor can tell you even more.

Speaking of options…some types of absorbent products are made for specific conditions, lifestyles, even times of day. Have you ever been in a retail store and thought, “There has to be more”? You’re right!

We can help you choose from among pads, undergarments, briefs, protective underwear, catheters, reusable pad and pant systems, and furniture protectors. And the call costs you nothing.


Caregivers who call HDIS at 1-800-2MY-HOME® (1-800-269-4663) will find it’s the reliable way to save time and money, and can even help improve your and your loved one’s quality of life:

Fast And Convenient. Orders leave our warehouse the same day (when placed by 4 p.m., Central Time) and arrive right at your doorstep. You can even have bills sent to one address and products sent to another. You pay no shipping charges for this convenience and you save hours getting what you need.

Complete We carry all the name brands in disposable and reusable products; our own first quality brand, Reassure®; a variety of hard-to-find sizes (such as XXXL and youth) and styles; plus the best in skin care, odor control, and bathing assistance products. Take care of all your needs with one simple call.

Expert Advice Our Customer Care Representatives must graduate our intensive training program to help you find the product best suited for your needs and condition. No more guesswork or relying on a teenage store clerk.

Automatic Delivery For individuals who need products on a regular basis, we offer a subscription delivery service, which you can change or stop at any time. You’ll never be caught without the products you need, and you’ll save 5% off our regular prices.

Additional Savings Buy-by-the-case pricing with no shipping and handling charges anywhere in the U.S. is one way you save. We also accept all manufacturers’ coupons. Ask for our catalog and you’ll receive the Savings Spectacular insert with more discounts and trial offers.


  • Free samples
  • Discreet, unmarked boxes
  • Medicaid billing
  • No questions asked, money-back guarantee
  • Order any way you like: Phone, fax, mail, or online at our secure website
  • Free educational materials:  Newsletters, brochures, and more

Resources for Caregivers

As the number of caregivers increases, so do the programs and organizations offering support. Here are just a few:

Area Agencies on Aging

Offers supportive, home- and community-based services. Check your phone book or call Eldercare Locator at 1-800-677-1116.

Easter Seals

In-home care, camps and other services for special needs children. Phone: 1-800-221-6827.

Eldercare Locator

Referrals to local resources, including providers of adult day and respite care. Phone: 1-800-677-1116.

National Association for Continence

Free physician locator and educational materials. Phone: 1-800-BLADDER (1-800-252-3337) or Website:

National Family Caregivers Association

Free newsletter, caregiving tips, and other information. Phone: 1-800-896-3650 or Website:

National Resource Center on Supportive Housing and Home Modifications

Information on making a home safe and accessible to the elderly or disabled. Phone: 1-213-740-1364 or Website:

National Respite Locator Service

Directory of respite care sites for families of special needs children. Phone: 1-800-773-5433.

Today’s Caregiver®

Monthly magazine, conferences, online forum, and more. Website:





See What Some Of Our Many Satisfied Customers Say About HDIS ...
As a caregiver, HDIS has certainly made my job so much easier. I cannot emphasize enough, what a pleasure it is talking to an educated staff of dedicated professionals -- S.D., North Dakota
I can call HDIS anytime and not be nervous. Your people are so helpful, so understanding and warm - an they send my order right out! I wish I could find words to tell you how much I love you all! -- J.P., New York
Thank you very much for all the help you have given us…figuring out how to meet my dad’s needs, the sample products, the coupons…these are just some of the ways you reduced the hassles in our lives. Most of all, thank you for the friendly voice on the line. -- C.S., Michigan